Terms of Service

Last updated November 10, 2026

These terms govern the use of Beckloop, an AI receptionist and CRM service operated by Probcapital LLC (“we”, “us”). By creating an account or using the service, a business (“you”) agrees to them. Questions: [email protected].

The service

Beckloop answers your business phone with an AI assistant, around the clock, in English, Spanish, and Russian. It collects caller details, books appointments into your schedule, and keeps your jobs, calls, estimates, and invoices in one cabinet. Calls may be recorded and are transcribed by AI; the assistant introduces itself as an AI at the start of every call.

The assistant is software, not a person, and it can make mistakes — for example mishearing a name or booking detail. You are responsible for reviewing bookings and following up with your customers where it matters.

Plans, minutes, and billing

• Start — $129/month, including 200 call minutes and your first phone number.
• Pro — $269/month, including 500 call minutes and your first phone number.
• Minutes beyond your plan are charged as overage at $0.35/minute, as published on our pricing page. Your plan never changes on its own — no automatic upgrades.
• Additional phone numbers are $5/month each.
• There is no long-term contract. You can cancel at any time; cancellation takes effect at the end of the current billing period.

Your responsibilities

• Keep your business information — services, prices, and hours — accurate; the assistant answers from what you give it.
• Use the service lawfully. That includes honoring call-recording and consent laws that apply to your business and your callers, and not using the service for spam, robocalling, harassment, or any unlawful purpose.
• Keep your account credentials to yourself and tell us about any misuse.

Acceptable use

You may not use Beckloop to impersonate a human being, to mislead callers about who or what is answering, to collect information you have no right to collect, or to interfere with the service or other customers’ use of it. We may suspend an account that breaks these rules.

Availability and changes

We work to keep the service running around the clock, but we do not promise uninterrupted availability. We may improve or change features over time; if a change materially reduces the service you pay for, we will tell you in advance where we reasonably can.

Liability

To the maximum extent permitted by law, our total liability for any claim arising from the service is limited to the amounts you paid us in the twelve months before the claim. We are not liable for indirect or consequential damages, such as lost profits or lost bookings. Nothing in these terms limits liability that cannot be limited by law.

Governing law

These terms are governed by the laws of the State of California, without regard to its conflict-of-law rules.

Changes to these terms

If we change these terms, we will update this page and its date, and announce material changes to account holders by email. Continuing to use the service after a change takes effect means you accept the updated terms.